Every member of our training team has been recruited from our client base and has several years of real world experience using our systems in an operational environment. As a result each is ideally placed to help you and your staff achieve the maximum benefit and utilisation from our systems.
Classroom Courses
Classroom courses take place in our purpose-built training centre at our office in York. Each course is open to a maximum of eight attendees, so please be sure to reserve as soon as possible if you'd like to come on one.
When oversubscribed, we maintain a waiting list for each course. If you have reserved a place but find you can't attend, then please let us know so that someone else can have it.
Eligible clients have an annual allowance for classroom-based courses which is detailed further down the page.
To reserve your classroom place please email training@distinctive-systems.com
Online Courses
As an alternative to physically attending classroom courses, eligible clients can attend online courses via GoToWebinar.
The content for online courses is the same as it is for classroom courses. However, the way it is presented is adapted for an online audience. it can be harder for attendees to concentrate than it is in a classroom environment, so the day is broken down with suitable breaks given throughout the day.
There is no limit to the number of online courses eligible clients may attend.
To reserve your online place please email training@distinctive-systems.com
Webinars
Our new webinars are recorded presentations covering the use of every area of each of our three systems. You are free to view as many, or as few, as you wish for each system and you can watch an individual webinar as many times as you like.
Webinars last for around 20 to 60 minutes depending on the area of the system being covered. You can stop watching at any point if you have found what you wanted to know.
If you watch all the webinars for a particular product you will have covered the same ground as you would cover by attending one of our classroom or online courses. The big advantage of webinars is that you can watch them when it is convenient for you to do so and you can also spread several of them over a few days. For most people this degree of flexibility is a big improvement on having to give up a whole day for a course.
Please click on the buttons below to view a list of the webinars for that product and register to view them.
Our 37 webinars represent a very considerable new training resource for your company, given that each and every member of your staff can watch as many webinars as they want, covering any area of every one of our systems, whenever they want to. All that is required is a current software maintenance or subscription agreement for each system you have.
Course Calendar
Calendar for classroom and online courses.
| Coach Manager Basic |
Coach Manager Advanced |
Tour Booking System | Vehicle Maintenance System | Stock Control | Online Elements |
|---|---|---|---|---|---|
| Mon 13th May (Online) | Tue 14th May (Online) | Thu 16th May (Online) | |||
| Thu 20th Jun (Classroom) | Fri 21st Jun (Classroom) | Mon 10th Jun (Classroom) | |||
| Mon 8th Jul (Online) | Tue 9th Jul (Online) | Mon 15th Jul (Online) | |||
| Mon 5th Aug (Classroom) | Tue 6th Aug (Classroom) | Mon 19th Aug (Online) | |||
| Thu 5th Sep (Online) | Fri 6th Sep (Online) | Thu 19th Sep (Online) | |||
| Thu 10th Oct (Classroom) | Fri 11th Oct (Classroom) | Mon 21st Oct (Classroom) | Mon 28th Oct (Classroom) | ||
| Mon 4th Nov (Online) | Tue 5th Nov (Online) | Wed 27th Nov (Online) | |||
| Thu 12th Dec (Classroom) | Fri 13th Dec (Classroom) | Mon 2nd Dec (Online) |
Attendees
Courses are free of charge for clients with a current subscription or software maintenance agreement. Clients have an annual places allowance to attend classroom courses as detailed in the following table.
| System | Users | Free places per annum |
|---|---|---|
| Coach Manager | 1 to 5 | 2 |
| 6 to 12 | 4 | |
| 13 or more | 6 | |
| Coach Manager Express | 1 to 5 | 1 |
| 6 or more | 2 | |
| Tour Booking System | 1 to 5 | 2 |
| 6 to 12 | 4 | |
| 13 or more | 6 | |
| Vehicle Maintenance System | 1 to 5 | 2 |
| 6 to 12 | 4 | |
| 13 or more | 6 | |
| Vehicle Maintenance System Express | 1 to 5 | 1 |
| 6 or more | 2 |
There is no limit to the number of online courses eligible clients may attend.
Please note that we reserve the right to cancel the courses on short notice due to low attendance. For classroom-based courses we advise that you book any travel and accommodation that can be cancelled.
Places must be booked in advance for both classroom and online courses. To reserve your classroom or online place please email training@distinctive-systems.com.
Full day courses will start at 09.30 hours, and we aim to be finished by 16.30 hours. There are appropriate breaks taken through the day to help with concentration.
Our two new ½ Day courses will begin at 09:30 hours and aim to be finished by 13:00 hours.
For further information about course content and availability please call us on 01904 692269
Coach Manager - Course Content
| Basic Course (Coach Manager Express & Coach Manager) | Advanced Course (Coach Manager) |
|---|---|
| Clients, Drivers, Vehicles & Locations | Setup & Security Overview |
| Quotations & Private Hires | Data Titles, Codes & User Defined Reports |
| Contract Bookings | Pricing Schemes & Location Pricing |
| Diary, Allocations & Scheduling | Driver, Vehicle & Day Logs |
| Invoices & Sales Ledger | Driver's Hours Checks & Warnings |
| Reports & Work Tickets | Coach Manager Online Overview |
| Licence Check integration | |
| Driver App & Portal Overview |
Tour Booking System - Course Content
| TBS Express and TBS |
|---|
| Setup & Security Overview |
| Seating Plans, Pick-up Points, Accommodation & General Items |
| Tours |
| Tour Departures |
| Tour Vehicles |
| Clients, Agents & Bookings |
| Departures, Invoices & Reports |
| Sales Ledger & Financial Reports |
| Website Overview |
Vehicle Maintenance System - Course Content
| VMS Express & VMS |
|---|
| Vehicles |
| Activities |
| Scheduled Activities |
| Activity Diary, Six Month View, Optimiser* & Planner* |
| Employees, Skills* & Logs* |
| Walk-around Check Overview |
| Defects & Nil Defects |
| Accidents* & Incidents* |
| Unscheduled Activities |
| Job Cards (Including Overview of EJC) |
| Tyre Module overview |
| DVSA Earned Recognition |
| Reports |
| Security & Setup overview |
| Questions & Answers |
| * Items only available in the Full version of VMS |
Stock Control Course Content
| Stock Control |
|---|
| Parts & Suppliers |
| Order process |
| Activities |
| EJC Stock process |
| Supplier invoicing |
| Reporting |
| Questions & Answers |
Online Elements Course Content
| Online Elements |
|---|
| Corporate Sites |
| Image Sizing |
| SEO implementation |
| Theme Designs |
| Coach Manager Portals |
| TBS Tour Pages |
| Electronic Job Card |
| Questions & Answers |
